Is there a minimum height at which the Oscillot® System must be installed?
Yes, we recommend that the Oscillot® System be installed on fences at least 1.8 metres high. If your fence is shorter, you can install fence extensions, trellis or polycarbonate sheeting to increase the height and then install the Oscillot® Paddles on top.
How do I measure my yard for the Oscillot® System?
Please visit the How to Order page for an illustration showing how to measure your yard for the Oscillot® System. If you are still unsure, contact us for advice or to arrange a measure-and-quote (currently available in the Auckland Region only).
Do I need my neighbours’ permission to install Oscillot® on top of a fence we share?
We recommend that you obtain permission from your neighbour if you plan to install the Oscillot® System on top of a shared fence. Oscillot is very unobtrusive, and will keep you cat from roaming onto your neighbour’s property. If getting permission isn’t possible, you could also consider creating a fenced area inside your yard.
Do I have to get Council approval to install Oscillot® on top of my fence?
Generally you should not need Council approval to install the Oscillot® System on top of your fence as long as you are not exceeding the maximum height permitted. If in doubt, please check with your Council.
Is the Oscillot® System suitable for all types of fences?
Although Oscillot® is suitable for installation on most types of fences such as steel, galvanised, timber, masonry and brush fencing, it is not effective on tubular and wrought iron fences where spacing between the vertical bars allows an easy escape for a cat. For more information see Will Oscillot® Work in My Location?
Is there a guarantee that my cats won’t escape my yard if I have the Oscillot® System?
The Oscillot® System is a safe and effective way to prevent your cat from scaling your fence if installed correctly on suitable fence types. However, installing the Oscillot® System alone may not always prevent your cat from escaping. You need to take into account the variables that may be present in your yard such as trees and other objects near the fence, gaps under the fence, etc.
Can I get the Oscillot® System installed for me if I am not able to do it myself?
Yes, we recommend contacting the Hire-A-Hubby service which is available in most parts of New Zealand. Alternatively your local handyman should be able to install the system for you following the instructions we provide. They will need a drop saw with aluminium-cutting blade for best results.
Is there a warranty on the components?
Yes, there is a 3-year warranty on the Dual Knuckle Post Kit and the Paddle. This warranty covers manufacturing faults and workmanship. This warranty does not cover general environmental wear and tear. In outer urban and rural areas the materials used in the Oscillot® System may have a life span in excess of 30 years, but this can be significantly reduced by corrosion from salt particles or acid laden fumes in coastal or industrial environments. We recommend that you regularly wipe down the paddles and end posts, at least once every six months, or more often if you live in a coastal area. [Full warranty details]